giveme5 Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "You") and giveme5 ("giveme5", "We", "Us", "Our"), the operator of the online gaming platform accessible at giveme5.bet. By creating an account on giveme5, making a deposit, placing any wager, or otherwise accessing any part of the giveme5 platform, you conclusively confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them.

giveme5 is operated as an internationally licensed online gaming platform, subject to regulatory oversight by the relevant international gaming authority under whose licence the platform operates. The platform is designed to serve adult players and is not intended for use by persons under the age of 21 years. giveme5 takes its regulatory obligations seriously and enforces compliance with these Terms across all player accounts at all times.

These Terms should be read alongside the giveme5 Privacy Policy and Responsible Gaming Policy, both of which form an integral part of the overall agreement between you and giveme5. In the event of any inconsistency between these Terms and any other document, these Terms shall prevail unless expressly stated otherwise.

To be eligible to register and maintain an account on giveme5, you must satisfy all of the following conditions at all times during your use of the platform:

• You must be at least 21 years of age. This requirement is absolute and non-negotiable. giveme5 enforces mandatory CNIC-based age verification for all accounts.
• You must be a natural person. Corporations, trusts, partnerships, and other legal entities are not permitted to hold player accounts on giveme5.
• You must not be a resident of, or physically located in, any jurisdiction where participation in online gaming is prohibited by applicable law.
• You must not be an employee, contractor, agent, or immediate family member of an employee or contractor of giveme5 or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously self-excluded from giveme5 or been permanently closed for breach of these Terms.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.

giveme5 reserves the right to request documentary evidence confirming your eligibility at any time, including but not limited to a copy of your National Identity Card (CNIC), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension and withholding of pending withdrawals pending resolution.

Each eligible individual may hold only one (1) player account on the giveme5 platform at any given time. The creation of multiple accounts — whether using the same or different personal details, email addresses, phone numbers, device identifiers, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

You are required to provide accurate, complete, and current information when registering your giveme5 account. This includes your full legal name as it appears on your CNIC, a valid Pakistani mobile number, a valid email address, and your date of birth. You are responsible for maintaining the accuracy of this information and must promptly update your account details if any information changes.

You are solely responsible for maintaining the confidentiality of your giveme5 account login credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party. giveme5 will not be liable for any losses incurred as a result of your account credentials being compromised due to your own failure to maintain appropriate security.

If you suspect that your account has been accessed without your authorisation, you must notify the giveme5 support team immediately via the live chat function or by contacting [email protected]. giveme5 will investigate and take appropriate action, which may include temporary account suspension pending investigation.

giveme5 operates a Know Your Customer (KYC) verification process in compliance with its international licensing obligations and applicable anti-money laundering requirements. All accounts are subject to identity verification prior to first withdrawal. giveme5 reserves the right to conduct enhanced due diligence on any account at any time and to request additional documentation as required. Accounts that fail to complete KYC verification satisfactorily may be restricted from withdrawing funds until verification is completed.

giveme5 accepts deposits in Pakistani Rupees (PKR) via the following verified local payment methods: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Minimum deposit amounts are specified in the cashier section of your account and are subject to change without advance notice. All deposits must be funded from a payment method registered in your own name. Deposits funded from third-party accounts are strictly prohibited and will result in funds being returned and the account being reviewed.

giveme5 does not charge fees on deposits; however, your payment provider may apply transaction charges independent of giveme5. JazzCash and EasyPaisa deposits are typically reflected in your account balance within minutes of successful transaction confirmation. Bank transfer deposits may take up to one (1) business day to reflect.

Withdrawal requests are processed to the same payment method used for the original deposit where technically possible, in accordance with anti-money laundering best practice. Where the original payment method cannot receive funds, an alternative verified method may be approved following additional KYC review.

Withdrawal processing times vary by method: JazzCash and EasyPaisa withdrawals are typically processed within 24 hours of approval; bank transfers may take 1–3 business days. giveme5 reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times. Minimum and maximum withdrawal limits are displayed in the cashier section of your account.

All player balances, deposits, wagers, winnings, and withdrawals on giveme5 are denominated and processed in Pakistani Rupees (PKR). No currency conversion is applied at the platform level. Players are solely responsible for any currency exchange costs or charges applied by their own financial institutions.

giveme5 offers various promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions. All bonuses are subject to the specific terms and conditions attached to the individual offer at the time of issue, which must be read in conjunction with these general Terms.

• Wagering Requirements: All bonus funds are subject to wagering requirements before any associated winnings may be withdrawn. The specific rollover multiplier applicable to each bonus is stated in the offer terms at the time of issue.
• Game Contributions: Different game types contribute different percentages toward wagering requirement completion. Slot games typically contribute 100%; live dealer games and sports betting may contribute a lower percentage as specified in the individual offer terms.
• Bonus Expiry: Bonuses that are not used, and associated wagering requirements that are not completed, within the stated validity period will expire and be forfeited automatically without compensation.
• One Bonus at a Time: Players may hold only one active bonus at a time unless the specific promotion terms expressly state otherwise.
• Abuse Prevention: giveme5 reserves the right to void bonuses and associated winnings, and to close accounts, where bonus abuse — including but not limited to systematic low-risk wagering designed to meet rollover requirements while minimising exposure — is detected.
• Eligibility: Bonuses are available to eligible players only. Players who have self-excluded or are subject to account restrictions are not eligible to receive or use bonuses during such periods.

All wagers placed on the giveme5 platform — whether on casino games, live dealer tables, sports events including PSL and Pakistan internationals, or any other market — are subject to the specific rules applicable to that game or market, as displayed within the platform at the time of play. In the event of a conflict between specific game rules and these general Terms, the specific game rules shall prevail in relation to that game.

• Finality of Bets: Once a bet or wager is confirmed and accepted by the giveme5 platform, it cannot be cancelled, reversed, or amended by the player. It is your responsibility to verify the accuracy of all bet selections before confirming.
• Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all games and betting markets. These limits are displayed within each game or market and are subject to change at giveme5's discretion.
• Void Bets: giveme5 reserves the right to void any bet that was accepted as a result of a technical error, pricing error, or obvious mistake in the odds or game outcome display. In such cases, the original stake will be returned to the player's account.
• RNG Games: All casino games on the giveme5 platform that use Random Number Generator (RNG) technology are independently certified by accredited third-party testing laboratories. Results are generated randomly and cannot be influenced by the platform or the player.
• Sports Betting: Sports betting markets, including cricket, football, UFC, and other events, are governed by the specific sports betting rules available within the sportsbook section of the platform.

The following activities are strictly prohibited on the giveme5 platform and constitute a material breach of these Terms, entitling giveme5 to immediately suspend or permanently close the offending account, void all associated bets and winnings, and retain any balance pending investigation:

• Using automated software, bots, scripts, artificial intelligence tools, or any other technology to gain an unfair advantage over the platform or other players.
• Colluding with other players or third parties to manipulate game outcomes, betting markets, or bonus outcomes.
• Exploiting technical errors, software glitches, or pricing mistakes to place wagers at incorrect odds or game parameters.
• Engaging in any form of money laundering, including using the giveme5 platform to deposit, transfer, or withdraw funds derived from criminal activity.
• Creating multiple accounts for any purpose, including to claim multiple welcome bonuses or circumvent account restrictions.
• Accessing the giveme5 platform from a jurisdiction where online gambling is prohibited and using tools such as VPNs or proxies to disguise your true location.
• Providing false or misleading information at registration or during KYC verification.
• Engaging in any conduct that is abusive, threatening, or harassing toward giveme5 staff or other players via the support or chat functions.

giveme5 is committed to promoting responsible gaming among all players on the platform. The platform acknowledges that, for a small number of individuals, gambling can develop into a problematic behaviour, and has put in place a range of tools and measures to support players in managing their gaming activity.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. These limits take effect immediately upon setting and can only be reduced immediately; requests to increase limits are subject to a 72-hour cooling-off period.
• Session Time Limits: Players may set maximum session duration limits to control the amount of continuous time spent on the platform.
• Loss Limits: Players may set loss limits to cap the maximum amount they are willing to lose over a defined period.
• Self-Exclusion: Players who wish to take a break from gambling may request self-exclusion for periods ranging from 30 days to permanent closure. During a self-exclusion period, the account is fully locked and no deposits, wagers, or withdrawals can be made.
• Reality Checks: Periodic on-screen reminders of time spent and amounts wagered are available to all players.

If you are concerned that your gambling may be becoming problematic, we strongly encourage you to make use of the responsible gaming tools available in your account settings. giveme5 support staff are trained to provide guidance and assistance to players who may be experiencing difficulties with their gambling behaviour.

All content on the giveme5 platform — including but not limited to the giveme5 brand name, logo, game graphics, software, website design, text, images, audio, and video — is the exclusive intellectual property of giveme5 or is licensed to giveme5 by its respective third-party owners. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the giveme5 platform solely for your personal, non-commercial entertainment purposes, subject to these Terms. This licence does not permit you to copy, reproduce, modify, distribute, publish, or create derivative works from any content on the giveme5 platform without the prior written consent of giveme5.

To the maximum extent permitted by applicable law, giveme5 and its directors, officers, employees, agents, affiliates, game providers, and payment partners shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising out of or in connection with your use of, or inability to use, the giveme5 platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.

giveme5's total aggregate liability to you in connection with these Terms or your use of the platform shall not, in any circumstances, exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

giveme5 does not warrant that the platform will be available uninterrupted, error-free, or free from technical faults at all times. Scheduled maintenance, unplanned outages, or third-party infrastructure issues may result in temporary unavailability of the platform. giveme5 will use commercially reasonable efforts to minimise service disruptions and will communicate planned maintenance periods in advance where possible.

giveme5 collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which is available at giveme5.bet/privacy-policy. By registering an account on giveme5, you consent to the collection and processing of your personal data as described in the Privacy Policy.

giveme5 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption on all data transmissions, hashed password storage, and access controls limiting internal access to personal data on a need-to-know basis.

giveme5 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made to the Terms, giveme5 will use reasonable efforts to provide notice to registered players via email or an on-platform notification. The effective date of the revised Terms will be updated at the top of this page.

Your continued use of the giveme5 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request closure of your account by contacting the giveme5 support team.

These Terms and Conditions are governed by and construed in accordance with the laws applicable under the international gaming licence held by giveme5. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration in accordance with the rules of the relevant regulatory authority under whose licence giveme5 operates.

In the first instance, any complaint or dispute should be submitted to the giveme5 customer support team, which will endeavour to resolve the matter within 10 business days. If the complaint cannot be resolved to your satisfaction through the internal complaints process, you may escalate the matter to the relevant independent dispute resolution body as specified by giveme5's international gaming licence.

If you have any questions about these Terms and Conditions, wish to request account closure, or wish to submit a formal complaint, please contact the giveme5 support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the live chat function within your giveme5 account dashboard.

giveme5 aims to acknowledge all written enquiries within 24 hours and to resolve formal complaints within 10 business days. For urgent matters relating to account security or suspected unauthorised access, please contact us immediately via the live chat function to ensure the fastest possible response.